Netmail Blog

Osterman Research Blog Post

Posted by Michael Osterman

Apr 30, 2014 3:39:00 PM

THE PROBLEM

Subject: Medication for New Employee

Hi Betty:

Sorry for the email instead of waiting for your call, but as the insurance agent for your medical group I thought I would ask you a quick question by email as a follow-up to my voicemail. We show that your new employee, Bob Smith, is currently taking Crestor. Since there is no generic for Crestor, can you ask him if he can switch to a generic alternative, perhaps Zocor or Lipitor? This will help to keep your practice’s premiums a bit lower over the long term.

Thanks in advance,

Anne

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Topics: Healthcare, HIPAA, PHI, HITECH

Main Organizations Have a Pain in Their IT

Posted by Michael Osterman

Mar 3, 2014 9:49:00 AM

Healthcare is among the most heavily regulated industries and among the most difficult to manage in the context of IT. Not only must healthcare organizations protect the enormous volumes of highly sensitive and confidential data that flows through their networks, they must deal with managing threats that can enter an organization from a large number of ingress points: email sent between healthcare organizations and their business partners, employee use of the Web, social media, and Wi-Fi networks that are intended for staff and patient use. Moreover, healthcare organizations and their network of partners must comply with a growing set of burdensome and onerous regulations, all with the knowledge that even simple mistakes can result in painful and far-reaching consequences.

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Topics: Healthcare, HIPAA, PHI, HITECH, HIMSS

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