Netmail Blog

Benjamin Wright

Attorney Benjamin Wright is Policy Counsel for Netmail-Messaging Architects. For years, he has headed up the company's ePolicy Workshops. These ePolicy Workshops have helped many enterprise clients develop workable policy for the retention, destruction and management of electronic records such as electronic mail. Mr. Wright has led these workshops in diverse enterprises such as sizable nonprofits, a large state university, a large local law enforcement agency, numerous hospital groups, a large labor union and various private sector corporations. Mr. Wright practices law from Dallas, Texas. He teaches law of data security and investigations at the SANS Institute. He graduated in 1984 from Georgetown University Law Center.
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Recent Posts

Be Proportionate In Your Management of Data

Posted by Benjamin Wright

Jan 10, 2018 10:29:00 AM

be Proportionate in your management of data

When viewed from a global perspective, data management law is confusing. Different forces tug organizations in different directions. As a consequence, organizations have to invest more effort in locating their data, evaluating it, setting policies for it, and documenting that they have followed this process. The requirement to make this investment is growing from year to year.

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Topics: HIPAA, Netmail, eDiscovery, Software, Audit, Hadron, Data Management', eDiscovery tools, GDPR, GLBA

Improve Legal Outcomes by Marking Your Data with Labels

Posted by Benjamin Wright

Dec 18, 2017 1:20:43 PM

Improve legal outcomes by marking your data with labels

As the laws governing data become more complex, the placement of labels on data helps to achieve compliance and desired legal outcomes. A label is any kind of legal statement of rules or ownership associated with data.


A label on data can be like a No Trespassing sign on land. It is a statement that informs observers of a legal claim. Just because someone puts a label – or a No Trespassing sign – on something does not mean the label or sign is correct or enforceable. Anyone can put a No Trespassing sign on land, even if they have no rights to the land.

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Topics: compliance, Netmail, eDiscovery, Software, New Release, SharePoint, Dark Data, Hadron, labels, privacy policies, tags

Finding Data So You Can Comply with GDPR

Posted by Benjamin Wright

Nov 28, 2017 11:26:44 AM


Increasingly privacy laws around the world expect organizations to locate the personal information they possess and manage it in ways that were not anticipated at the time the information was collected. Organizations need new tools to find this scattered information. Netmail’s Hadron is one such tool.

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Topics: compliance, Netmail, eDiscovery, Software, New Release, Exchange, Dark Data, Hadron, GDPR

InfoSec for eDiscovery

Posted by Benjamin Wright

Nov 15, 2017 3:42:11 PM

InfoSec for e-Discovery

The security and confidentiality of records produced in eDiscovery are becoming more urgent issues. These issues can be addressed with Netmail’s Hadron federated search tool.

Traditionally eDiscovery in a lawsuit means records are physically delivered from the producing party into the possession of the requesting party. The records can contain highly sensitive data, such as medical details, trade secrets, personally-identifiable information about consumers and the like.

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Topics: compliance, Netmail, eDiscovery, Software, New Release, Exchange, SharePoint, Audit, Dark Data, Box, Hadron, Target, Equifax, Office

A New Vision for 'Hostile eDiscovery'

Posted by Benjamin Wright

Sep 28, 2017 8:00:00 AM

A New vision for 'Hostile eDiscovery'

Netmail is pioneering new technology for what might be known as “hostile eDiscovery.”

Hostile eDiscovery happens when a party who is adversarial to the management of an enterprise conducts a search for records, without the cooperation of management. Examples of adversaries might be:

  • Law enforcement like FBI or the Royal Canadian Mounted Police
  • Tax collector like the Internal Revenue Service, Revenue Canada, or a state tax authority
  • A regulator like the Environmental Protection Agency or the Food and Drug Administration
  • A fraud investigator hired by the board of directors of a public company to investigate whether management is stealing from the company
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Topics: compliance, Netmail, eDiscovery, Software, New Release, Audit, Dark Data, Ignite 2017, Hadron

Enterprise Needs to Possess Executive Email Records

Posted by Benjamin Wright

Mar 4, 2015 3:49:00 PM

In the news today, we learn that former US Secretary of State Hillary Clinton handled all of her official State Department email through a personal email account rather than through the State Department’s official system. Experts have raised questions whether Clinton complied with government records law.

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Topics: Email Management, Netmail, Messaging Architects, eDiscovery, Netmail Search, electronic records, records retention, Email Records, Hillary Clinton

Email Archives Saved the Day

Posted by Benjamin Wright

Mar 18, 2014 4:33:00 PM

A certified public accountant recently told me how happy she was that her company retained a lot of electronic mail. Her company is a small contractor for the department of defense.

Auditors from the department of defense arrived unexpectedly. They wanted to review records from eight years ago. The company did not retain the specific records that the auditors want to see. It is not unusual for a company to fail to keep very specific records in a shoe box - for eight years.

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Topics: Email Archiving, compliance, Email Policy

Where Can I Find the Perfect Record Management Policy?

Posted by Benjamin Wright

Feb 21, 2014 10:39:00 AM

There is no such thing as the perfect policy for managing enterprise records.

Many people believe there should just be a perfect template on the web and everyone should download it, fill in the blanks and adopt it.

However, the truth is there is sharp disagreement among experts as to what is the correct policy. This disagreement shows that a “best practice” does not exist in virtually any industry.

Firms Are Diverse

Enterprises are different. Some are government agencies; others are non-profits; others are for-profit corporations. Some are large; some are smaller. Some are highly-regulated; some are not.

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Topics: Email Archiving, Electronic Information, compliance, Email Policy

Archive Your Secrets So You Can Review Them Before and After They Leak Out

Posted by Benjamin Wright

Jan 30, 2014 11:17:00 AM

With each passing day, it is more difficult for any enterprise to keep a secret. This truth of the Information Age affects how enterprises – such as nonprofits, corporations or government agencies – develop policy on the usage and recording of electronic messages such as email and mobile text.

Secrets Leak Out
The Edward Snowden event at the US National Security Agency is the most glaring example of how hard it is to keep secrets these days. If any enterprise in the world should know how to secure its data, it would be the NSA. NSA is the cryptography expert in the US government and is considered the premier data intelligence organization in the world.

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Topics: Email Archiving, Electronic Information, ePolicy

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